Refund policy

Welcome to our own whimsically handcrafted world "Charmify by Yasha", where craftsmanship meets charm to redefine your fashion narrative. We are not just a brand; we are a celebration of individuality, a fusion of style, and a testament to the artistry of handmade accessories. At Charmify, we specialize in two realms of allure: shoe decorations and handmade earrings, each piece telling a unique story of elegance and personal expression.

Refunds: 

We are unable to offer refunds, returns, or exchanges unless the order when received has any damaged product(s). All sales are final.

Please note, Charmify reserves the right to refuse all returns, reshipments, and refunds. If a product arrives damaged, the customer must contact customer service within 24 hours of receiving the order. Customers must include the order number, photos of the damaged product, a photo of the shipping box, and a screenshot of the order confirmation e-mail.
The replacement or return in such a case shall be at the discretion of "Charmify By Yasha". 

Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer support team at charmifybyyasha@gmail.com or Call us at +91-8817719393. 

For customers in India, call us at +91-8817719393

Hygiene and Safety Note: For hygiene and safety reasons, we cannot accept returns on earrings that have been worn or removed from their original packaging unless they are defective or damaged.